Breaking News: Irrigation and Water Use Mandate

Eastern Land Management is proactively monitoring and addressing water needs for the upcoming spring and summer landscape season due to the drought situation in lower Fairfield County.

Despite the heavy, late winter storms, our area has received 14 inches less rain than in the past twelve months and reservoir levels remain below normal. As a result, the towns of Darien, Greenwich, New Canaan and Stamford will be under an “irrigation ban.”

On Monday, March 6, 2017, ELM met with our city leaders and executives from Aquarion Water Company to discuss the ban, landscape watering options, and what water restrictions mean for business owners and commercial landscapes.

ELM will be providing critical information regarding new regulations for all irrigation systems, including 1) the status of the drought, 2) how reductions in water use will affect plants and trees during peak growing season, and 3) solutions that optimize drought management planning for commercial and institutional property landscapes.

If you have questions about how water restrictions affect your property, or would like to discuss drought management and irrigation issues, please contact Bruce Moore Jr. at 203.316.5433.

On behalf of the landscape and irrigation professionals at ELM, we look forward to being your strategic partner for water smart landscapes, improving your environmental impact, and helping you become more competitive with your bottom line.

Bruce Moore Jr., Vice President, ELM Operations

Think Outside the Building

How ELM drives value in $900-million industry……

Connecticut’s independent and private schools are not only among the finest in the nation but part of an historical institutional legacy going back hundreds of years. And for forty of those years, Eastern Land Management (ELM) has been their landscape services and grounds management partner.

According to the Connecticut Association of Independent Schools, this segment is a $931-million-plus piece of the American economy. That’s impressive when considering that the independent school experience is a deliberate investment. And parents, who invest in their child’s education, are holding schools accountable not only to academic standards, but also to the value-added benefit of it being an exceptional facility – inside and out.

This pressure for private and independent schools to compete has more schools embracing a greener footprint as an economic growth factor. To address this, ELM has put together a best practices checklist that provides campus decision makers with guidelines for optimizing the environmental health of the campus landscape; this includes enhancing the vitality of its turf and trees, improving plant performance, protecting and conserving resources, and maintaining fields and open spaces in ways that do minimal harm to the surrounding environment, while also saving on long-term operating costs.
Measuring value.

This guide is designed to help school facility managers understand why and how to develop, implement, and evaluate a landscape maintenance plan and how to collaborate with a landscape contracting team for the most effective return on your capital investment. This checklist is also relevant to heads of school, trustees, financial officers and other members of the school’s governance committees who are entrusted with the prudent stewardship of school funds.

Preventive Maintenance

“Pay me now or pay me later.” If you spend a few dollars now to change the filter in your car, you avoid more expensive repairs in the future. In other words, performing regular inspections and maintenance, and proactive repairs and upgrades, whether for your automobile or your landscape, prevents future big-ticket costs and prolongs the functional lifetime of your asset.

Because your school landscape is a living thing, the unexpected is inevitable. ELM landscape professionals identify inevitabilities and implement a plan for dealing with them. This proactive approach to protecting and preserving your core campus asset is proven to have a long-range positive fiscal impact on the school’s operating budget.

Site Evaluation

Landscape maintenance plans must not only meet legal standards with regard to safety, operations and the environment, but also strive to meet the long-term needs of the organization. One of its most important elements is the need for emergency preparedness, contingency planning and storm response with an eye to ensuring that the landscape and grounds are safe and protected for all members of the school community throughout the year.
Frequently asked questions.

What should be in my landscape plan, does it address the following?

1. Responsibly managed chemical use and safety.
2. Responsibly managed watering and sprinkler systems, the use of recycled water/gray water for irrigating sports fields and peripheral areas, if relevant.
3. Responsibly managed and upgraded irrigation and drainage systems.
4. Responsibly managed seasonal impacts and weather events.
5. Responsibly managed costs and benefits of seasonal color, perennials, garden areas, green belts and open spaces, lawns, signature trees, signage areas, entries, and focal points.
6. Responsibly managed grounds as safe outdoor field laboratories.
7. Responsibly provided and communicated work order systems, scheduling systems, work flow, best practice systems, procedures, and identified needs assessment for landscape enhancements.
8. Responsibly managed wetlands, watershed, streams, estuaries, groundwater, and wildlife and pollinator habitats.
9. Responsibly managed approaches to stewardship and conservation to drive the school’s green objectives.
10. Responsibly and proactively managed winter risk management, safety and liability.

What should I look for when hiring an outside contractor?

1. Is your landscape service team experienced in serving the unique needs of schools and demonstrating subject matter expertise about your key issues?
2. Does the landscape services company understand school cultural norms and expectations of behavior, such as privacy, discretion, discipline, integrity, accountability and reputation?
3. How often will senior members of your landscape services team visit your campus to observe and monitor the quality of work, verify overall improvements and ongoing progress?
4. To what extent will discretion be optimized and disruption minimized?
5. Will results be well documented, reported and archived?
6. Will there be a punch list to identify and fix safety issues, plant health, hardscape irregularities, and seasonal concerns, such as summer pests and winter weather?
7. What kind of documentation will be provided to support risk and liability?
8. Is a corner-to-corner property needs assessment provided so all areas of the property can be evaluated, prioritized and cared for according to campus master planning goals, budgeting, and phase objectives?
9. Are areas of concern, such as playing fields, tree health, and environmentally sensitive areas addressed in context?
10. Will your service team have an ongoing commitment to training and professional development?
11. Is the landscape company active in major professional organizations, such as the National Association of Landscape Professionals (NALP) and snow associations? Are their seasonal managers Advanced Snow Management (ASM)-certified by SIMA (Snow & Ice Management Association) and Certified Snow Professionals?
12. Is your service team active in or affiliated with the Connecticut Association of Independent Schools and/or engaged in learning about your trends, issues, and needs?

Finding the right fit for your landscape services

There are numerous reasons why schools outsource their landscape and winter maintenance operations. Often in-house operations – with labor costs, supply costs, costs of benefits, and overhead – gets too expensive to fund. Outsourcing integrated landscape and snow management services to a single source provider will allow you to enjoy the cost advantages offered by economies of scale that drives down cost, increases accountability, and supports critical process quality.

Direct Savings

1. Decreased equipment and operating expenses.
2. Decreased need for special skills, services or tools/equipment.
3. Decreased personnel and hiring costs.
4. Decreased insurance costs/focus on risk management.
5. Decreased renovation costs due to proactivity.
6. Decreased overhead costs because of system, time and scheduling, efficiency.
7. Decreased supply costs.
8. Recovery of costs through sale of campus landscape equipment assets available to invest in, and redirect to, core school improvement priorities.

Indirect Benefits

1. Improved quality, cleanliness, orderliness and safety of the facility.
2. Beautified campus grounds that enhance student and school self-image.
3. Improved impact of the facility on learning and student performance.
4. Improved admissions and student and faculty retention.
5. Positive contributions to the environment.
6. Optimized lifecycle cost of your landscape.
7. Increased property values.
8. Improved risk and liability management.

ELM has demonstrably reduced costs to school operating budgets by 15-35%. To learn more about ELMs landscape program for independent and private schools, go to: https://www.easternland.com/our-services/landscape-management/campus-landscape/
Or contact Bruce Moore @ 203.316.5433.

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Working smarter, not harder.

Three Incredible Ways ELM is Using Technology to Your Advantage.

From ride-sharing apps to intelligent design, robots and remotes are transforming the speed and efficiency of the way we work. Landscape companies and property management firms are benefiting from technology in ways that dramatically improve both of our industries, inside and out.

Advances in the engineering and design of landscape irrigation systems including remote control water management, weather-based sensors, and applications that manage water consumption (and a plethora of apps for plant disease, tree inventory, and GPS grounds-mapping), time-saving technologies are changing the way landscape companies like ELM are working smarter to achieve infinitely more and better results:

Higher Impact, Lower Cost.
ELM is always seeking ways to improve the way we work. Our commitment to using intelligent systems and advanced technology not only helps us achieve better control over the results but also improves processes, resulting in lower costs to our customers. Case in point: water management. Digital technology is keeping water and money from going down the drain. As life-long area residents, ELM has a stake in the conservation conversation. We are just as conscientious about water in our office as we know you are in yours.

Efficiency, Productivity, Safety.
Outdated equipment can have a considerable impact on efficiency. ELM uses commercial equipment that meets next generation platforms for smarter energy and smarter outcomes—on every landscape site and for every season. Leveraging what’s new and better also means making sure our crews are up to speed on working smarter, not harder, and trained and certified in product and equipment handling and safety.

Service smart, social smart.
ELM recognizes the potential of digital communications and regularly offers its subject matter expertise on the frontlines of social media. We believe the web is a fantastic way to get feedback, and share and exchange information. We use our platforms to post information that we hope simplifies complex issues, while giving our online body a human face.

To learn more about working with ELM to implement high impact efficiencies and create sustainable value for your landscape, go to:
http:// https://www.easternland.com/
Or contact Bruce Moore @ 203.316.5433.

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WHAT PROPERTY MANAGERS NEED TO KNOW FOR SPRING.

Spring cleaning isn’t just for the inside of your building. It also applies to thinking about how you work with your contractors and landscape professionals so that the outside of your buildings remains as impressive as the company and the people your landscape represents.

Return on investment drives everything we do and believe in at ELM. And to bring you the best service every year, and help you amortize your cost for what can often be multi-faceted and specialized landscape services, we recommend engaging with us on a regular basis to make sure you’re happy with the way your landscape maintenance and water use is managed. More importantly, we want to make sure you’re happy with us.

With spring just a hop and a skip away, let’s talk about the best approach to yield the best payback for you.

1. Review goals, specifications and budget
Have your objectives and needs changed since last season? Has your budget? Let’s walk through some economies of scale and discuss ways we can improve efficiencies and the return on your investment.

2. Review irrigation and water management.
Having a framework for managing water consumption needs three things: a) your property’s usage requirements, b) the role of digital technology to fight irrigation waste, and c) an integrated water management and irrigation plan to keep your landscape healthy while meeting official drought preparedness and response mandates.

3. Review aesthetics.
Is the landscape an extension of your brand? Your company represents the best of the best in what it does and your landscape should too. How are your flowers, your walkways, signage, and entries? Focal points are particularly important when conveying not just curb appeal for improved asset value but also an opportunity for your landscape to be your business’s most welcoming brand ambassador.

4. Review pain points and satisfaction.
How are you doing? What are your frustrations and how can we help you trouble shoot what’s not working or make life easier? If you’re still working with multiple vendors, can we help you budget differently or streamline your billing and point of contact? A single source provider snow, irrigation and maintenance can offer greater savings and accountability.

5. Review expertise.
Are you getting a thought partner or an action partner? We think you should get both. We’re running a business, too, and know that trust and proactive service can be the ultimate return on investment because as a multi-tasking manager, you don’t have waste time guessing what’s up with the contractors you retain to make your job easier.

6. Review site use.
How are folks using your property? Are employees eating lunch outdoors, taking walking breaks, or relaxing because it’s just nice to be outside? Have you thought about a green roof, walking trails, a putting green, or picnic area? Making your landscape people-friendly just makes people happier. Who doesn’t want that?

To learn more about improving asset value through improved landscape and water management strategies, go to: https://www.easternland.com/our-services/landscape-management/

Or contact Bruce Moore @ 203.316.5433.

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February 2017

WHO ELSE IS LOOKING FORWARD TO SPRING?

Although much of what you see in the landscape around you may be dormant, the universe beneath your feet is teeming. Root systems, microorganisms and the soil itself are beginning to emerge from winter. When this underground network flourishes, so do your plants and trees. Helping this process along is the single most important factor in determining how well your landscape will perform throughout the year.

ELM recommends the following to better position your landscape for spring’s big reveal:

1. Identify and repair damage to hardscape, sidewalks, retaining walls, parking lots, terraced areas and architectural elements to ensure optimum functionality and safety.
2. Remove winter weather plant damage to improve new growth when warmer temperatures arrive.
3. Prepare and recondition the soil for planting, to improve fertility, improve its ability to absorb nutrients, facilitate better drainage.
4. Apply properly selected pre-emergents and proactive control measures to curb weeds that are already germinating, and specialized applications to inhibit pests.
5. Apply slow-release fertilizers and targeted nutrient applications to give your landscape the right amount of what it needs to thrive.
6. Prune to encourage new growth and cutback larger plants, shrubs and trees to give them a fresh start on the new season.
7. Prepare irrigation systems by bringing them back on line, testing for zone repairs and leaks, and identify improvements that help conserve and manage water use.
8. Prepare and install new plantings and identify ways the landscape can be improved by planting trees, perennials, color rotation, ornamental grasses and shrubs.
9. Clean debris and mulch.
10. Review your landscape maintenance needs overall and make a strategic plan to fix, improve or enhance.

To learn more about improving your asset value through improved landscape strategies, go to: https://www.easternland.com/our-services/landscape-management/
Or contact Bruce Moore @ 203.316.5433.

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February 2017

Your opinion matters

ELM recently conducted a survey to better understand your perception of our performance and we are pleased at the solid results our team received when it comes to meeting and exceeding your expectations.

Really listening to what you tell us about our service and quality drives ELMs culture of continuous improvement. It’s what we call “crawling behind our customers’ eyes” – or seeking to understand and improve our business from your point of view.

According to the results, we learned that you appreciate how we care for your landscape and that we are easy to work with. That’s a tribute to our terrific team of employees who are dedicated to our core values and dedicated to the customers who are at the center of all we do.

We also learned that ELM is a “solid, reputable organization with great values and people,” and that we have a “great staff, forward thinking strategies and very professional service!”

However, as pleasing as those results are, we know that there is plenty of room for us to do better.

All of us on the ELM leadership team know that you, our customers, are integral to our continued success.  We have cared about what you think for more than 40 years and will continue to care for at least 40 more.

Thank you for participating in our survey and helping us stay out in front of the issues that matter most.

To learn more, go to: www.easternland.com or contact Bruce Moore @ 203.316.5433.

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Meet Bruce Moore, Jr.

“Create an environment for your people to grow, empower them to make decisions, recognize their achievements and the rest will fall into place.” Those are words of wisdom from ELM’s Vice President of Operations, Bruce Moore Jr. Recently, Bruce Jr. was featured in Landscape Management magazine’s Back Story. Read more and find out what inspired his passion for the business.

http://bit.ly/2eXzSD9
winter forecast

Preparing Your Commercial Property for the Snow Season – Part II

At this point in time, your snow preparedness plan should have most of the major components in place. The remaining fine tuning of operations and communications will only allow for a smoother operation, and less stress for all involved. Most of the remaining tasks should be completed regardless of whether the service is being performed internally or by an outside contractor. These functions are general conditions and apply to overall snow and ice management.

Continue reading “Preparing Your Commercial Property for the Snow Season – Part II”

winter preparation

Preparing Your Commercial Property for the Snow Season – Part I

Whether you are self-performing snow operations or utilizing the services of an outside contractor, there are several pre-planning tasks to complete to minimize liability issues. The greater amount of communications between the facilities department, end users (tenants, employees, etc.), and service providers (internal or external) will provide a higher level of success in managing a winter event.

Continue reading “Preparing Your Commercial Property for the Snow Season – Part I”