Bridging the relationship gap between client and contractor can be complicated. But when it works well, the payoff can be impressive in terms of performance improvement, increased revenue, and results.
When we are invited to the table for strategic planning with our commercial real estate clients, we contribute knowledge and insight. We don’t sell. This is the difference between a transactional approach and a partnership approach, and one we take seriously as a landscape services firm committed to help property and facility owners and managers find competitive advantage.
From our years of experience working and partnering with commercial real estate professionals, we’ve narrowed the conversation down to just five talking points, and what we’re doing to help you look beyond cost and source a landscape firm that can work with you to achieve greater alignment on goals.
- Innovation
ELM is committed to accelerate meaningful change. We have invested in EV, automation and technology, artificial intelligence, renewable fuels, and training that improves time and logistics management, client communication, and resource efficiency—from water conservation, and rainwater and stormwater management, to energy-efficient equipment, to tax rebates, lower utility and maintenance costs, and zoning and drought allowances. We built a dedicated facility for snow operations, make our own eco-friendly de-icing applications, and mitigate environmental risk across our service lines.
- Scalability
ELM’s nimble operating model allows us to scale up or scale back processes and resources to continually enhance productivity across all functions. ELM has flexibility built into its systems that all but eliminate the need for you to anticipate and respond to extreme weather events–creating a superior experience for you that is marked by expertise, speed and better outcomes.
- Efficiency
ELM’s high-value services help your organization stay lean and agile, maximize your profitability, improve the quality and performance of your landscape and open spaces, and reduce liability. You gain the efficiency of the latest training, technologies and processes, access to specialized talent, and experienced subject matter experts that can help you improve your operational resilience.
- Benchmarking
ELM is a metric-driven culture that uses data and smart analytics to benchmark across criteria. This improves weather and budget forecasting, helps meet conservation goals, and provides a baseline for accountability
- Environmental Sustainability
ELM is focusing on strategies that help you maintain your momentum and leadership on climate action. These include site improvements, beautification programs, building and maintaining landscapes that sequester more carbon; and increasing waste minimization through improved landscape operational practices. We’re using earth-friendly alternatives, mitigating environmental risk across landscape, grounds and open spaces, and committing to increased plant and ecosystem health through continuous improvement in best practices.
If you’re looking to improve your approach to strategic sourcing, remove inefficiencies, better manage risk, and gain a partner that aligns with who you are and where your business is going, contact company president Bruce Moore Jr. at (203) 316-5433.
Photo: The Innovation Center at Sacred Heart University, Fairfield CT. Landscape and grounds sustainably maintained year-round by Eastern Land Management.