Celebrating 45 Years of Trust & Growth

“Every decade has its detours,” says ELM founder and landscape industry legend, Bruce Moore Sr. “From good times to lean times, we learned to adapt. The pandemic, and a fire we had a few years ago that wiped out our archives, was nearly just another day at the office,” he added with the wisdom born of time and persistence, and a willingness to work very hard at what he loved.

ELM recently celebrated its 45th year in business and Bruce Sr. says, “agility is our middle name.”  Like a lot of entrepreneurs, Bruce Sr. had a broad focus starting out and discovered his survival kit along the way.

“Adaptability became our strong suit,” he said, “as the only thing that was constant in those days was change. We were good at keeping customers and building relationships, and it was the relationships that kept us in business.”

Fast forward to 2021, and it’s clear that relationships continue to drive the company’s collective success. Not only does ELM still have some of its original – going on four-decade relationships, but the company’s service quality and consistency keeps its customer retention at nearly 95%.  Which, given quarantines and confinements, and a chronology of unprecedented events that unfolded in real time, is a remarkable lesson for business leaders.

Today, ELM is proud to have had the foresight to invest in developing a high performing team.  “Even in the midst of turbulence, we’ve always had an ‘all for one, one for all’ spirit,” says Bruce Sr. “We were lucky then – and we’re lucky now – that we built a company of trust and ideas, so when push came to shove, we could improvise quickly and push through together.”

The result is impressive. ELM reaches across Connecticut with a multi-branch operation and an engaging workforce where team members trust the people they work with and are willing to collaborate on the next big thing.

As it turns out, team spirit is critical to the firm’s ability to pivot.  “I credit Bruce Jr. for embracing uncertainty and inspiring ELM to adapt to new normal realities,” says the proud father of the firm’s next generation leader who is ushering in new, innovative ideas, green technologies, and concepts for growth.

ELM mandates contingency planning as part of its operational strategy and the ability to switch gears is built into its culture.

“Working in the New England snow belt, we’re already aligned with the fluctuations of nature. We expect the weather to change. We plan for plant life cycles and seasons and weather events, and are always assessing risk and economies of scale. If you know anything about nature, even with technology forecasting, she can be imprecise. So, we have to be on our toes and proactive. Just like getting out in front of change in business, nature demands a fast and super-flexible response. Our training to do that well has become our value-add,” said Bruce Jr.

For more than four decades, ELM has kept the company going with its integrity and an ‘all hands on deck’ spirit at the helm.  With the firm’s half-century mark on the horizon, ELM continues to think beyond what’s possible.

“Creating a new future for what we do, without compromising what made us who we are, is our new leadership imperative.”

Over the next few months, ELM will be rolling out its legacy for the future. “With the health crisis more or less behind us, and enthusiasm for revitalized landscapes in all its forms – parks, open spaces, habitats, green roofs, and amenity zones – benefitting from a pent-up demand for being outside, we don’t want to lose sight of what made us great. Because what brought us here, will take us forward,” said Bruce Jr.

What inspired ELM back in the day – the solid relationships, the decision-making that helped the company think through challenge, and the firm’s strong commitment to people and community – that, and the high value support from all levels of its team, that’s the advantage ELM says they will always bring to the table.

Eastern Land Management was founded in Connecticut in 1976 by Bruce T. Moore Sr. Under the leadership of its president Bruce T. Moore Jr., ELM is one of the northeast region’s leading provider of commercial landscape, water management and snow services.

Bruce Moore Jr. is an active member of the National Association of Landscape Professionals, the Snow and Ice Management Association, Southern Connecticut BOMA, Bridgeport Economic Development Council, a member of the board of directors for the Fairfield County House, and a former long-time member of the board of the Stamford Boys & Girls Club. As a team and company, ELM is a committed corporate citizen and community partner, and shares time and resources to support organizations and people in need.

For its efforts in advanced water management and resource conservation, ELM was honored in 2019 with the Fairfield County ChangeMaker Award for Sustainability.

To learn more, go to: www.easternland.com or contact ELM President, Bruce Moore Jr., at (203) 316-5433.

 

Create a Sustainability Framework for Your University Landscape

Campus landscapes are advancing higher education’s sustainability mission.  As universities adopt and improve on energy efficiency, green infrastructure and water conservation initiatives, landscape performance is becoming essential to generate best-in-class environmental metrics.

ELM is working with colleges and universities across Connecticut and New York metro to address both landscape construction and maintenance objectives, as well as innovative water and resource conservation, watershed and stormwater management, responsible approaches to pest and disease management, meeting zero waste to landfill, and reducing carbon footprints in the following ways:

  • Modifying our production processes to meet resource reduction targets.
  • Using less toxic or non-toxic substances.
  • Implementing conservation techniques through water management and smart water technology.
  • Improving water governance.
  • Providing solutions in stormwater management, flood control and drainage systems, bioswales and rain gardens to enhance water quality, filter runoff, and recharge local aquifers.
  • Reducing heat island effect by replacing surface space, and implementing and maintaining green roofs and vertical gardens and outdoor spaces to address heat absorption and filter water.
  • Using strategic planting and plant health care and maintenance strategies to improve air quality, and provide attractive, cohesive park-like settings that serve as both healthy respite and multi-purpose outdoor learning space.
  • Protecting wildlife corridors and habitats, watersheds, and riparian zones by reducing pollutants.
  • Reusing and recycling materials rather than putting them into the waste/landfill stream.
  • Using renewable energy, flexible fuel or low emissions vehicles, and autonomous equipment.
  • Upgrading equipment and approaches to better deliver on goals for safety, efficiency, service and innovation.
  • Training our team for sustainability engagement and greener mindsets.
  • Using lean approaches to minimize waste without sacrificing productivity.
  • Embracing responsible consumption by minimizing fuel consumption, mapping routes, production and logistics for optimum efficiency.
  • Supporting LEED and green building goals to reduce environmental impacts and overall exposure to water, waste, and weather events.
  • Including SMART goals in our planning to take landscape planning and higher education green objectives to the next level.
  • Investing in continuous green improvements.
  • Receiving the ChangeMakers Award from Fairfield County for sustainable water conservation program.

About Us

ELM is recognized as a leader in campus landscape sustainability planning and implementation and offers five ways in which our specialists can customize a working relationship with campus facility managers to improve sustainability:

  1. Full service outsource partner – landscape construction and renovation; green infrastructure; site improvements; landscape maintenance; plant health care; water management; and snow and ice/winter management.
  2. Specialty landscape contractor for grounds maintenance and management, snow and ice, irrigation and water management, performance turf and athletic fields.
  3. Specialty landscape contractor for broad site improvements and green infrastructure, stormwater and drainage systems, and site amenities.
  4. Full-service landscape maintenance.
  5. Team partner with general contractors, design-build teams, or onsite horticultural and/or grounds professionals.

Whether refreshing iconic campus footprints, innovating for a next generation of students and  faculty, or to lead capital improvement for conservation and development, ELM is shaping campus green spaces to connect people to nature, to each other and to the future they serve.

Communicating Smarter, Faster & Better

Communication means everything. Especially when it comes to client service.

But is there such a thing as too much information? 

There are many ways information overload can make things worse. Mostly when we try to do too many things at once, roll out too many ideas or action plans, or there’s just too many layers between the critical and the fluff.

Because last year’s Covid-crisis had us feeling like we were building the plane as we were trying to fly it, this year, we’re taking a targeted approach to make sure you get what you need, what you want and what you expect without a lot of time wasted on the ancillary.

Whether you need real-time emergency information, help on technical issues or assurance that something’s either done or on its way to completion, we know that for you to have confidence in us and feel better about working with our team, we need to empower and deliver the smartest way to do that. And it starts by our commitment to be better listeners. 

Moving forward, we are as eager as you are to personalize our interactions with you and demonstrate our team’s commitment to being reliable, relatable and ready to hit the ground running. And understand the ins and out of your businesses as well as you do. 

Our area managers will continue to be your go-to for solutions and opportunities to get stuff done faster and better than ever before. And when you need extra muscle, we have some really smart folks skilled at untangling the toughest knots.

At ELM, we believe that client service is embedded in our action as well as our voice, but only through seamless communications can we build a professional connection between you and our service teams, save you time and frustration, and ultimately win your loyalty.

Let’s talk. Contact President Bruce Moore Jr., at 203-316-5433.

 

Rich Veenhuis Joins ELM as Area Manager

Eastern Land Management is pleased to announce Rich Veenhuis has joined its team as Area Manager. Rich will be based out of ELM’s facility in Monroe, CT.  

Rich brings a solid combination of business and snow industry experience to his new role, ranging from project management to operations.

“I am delighted to be part of the ELM team. I got the ‘landscape bug’ at a very young age and have enjoyed working in this industry my whole life. I look forward to sharing my enthusiasm for smart technologies and high performing landscape systems, and working with our regional team, customers, partners and community to deliver great and safe service, and perfect the experience people have with us,” said Rich.

“Rich is an exceptionally motivated professional, whose genuine passion will bring out the best in his team,” said ELM President, Bruce Moore, Jr. “He has a great blend of technical and people skills and will play an important role is driving consistent, year-round quality.”

A Chicago native and a lifelong Chicago Cubs fan, Rich’s professional certifications includes Six Sigma, CNLP (certified nursey and landscape professional) and a lifetime safety ranking from OSHA.

He holds a pesticide applicators license in the states of Illinois and Wisconsin, is a graduate of the New England Tractor Trailer Training School and a veteran of the Illinois Army National Guard.  He attended College of Lake Country in Grayslake, Illinois and was a member of the famed Chicago Second City improvisational theatre group.

Please join us in welcoming Rich to the ELM team.

It’s 2021 Budgeting Season… Three Landscape Trends Re-shaping CRE Outdoor Space

In early 2006, if we were to tell you that your lawn would be mowed by a robot, that the cloud was not a delivery system for rain, and that your sprinklers would be controlled by your iPhone, you would have said, ‘what’s an iPhone?’ 

Because in 2006, the device used by more people in the world than any other, did not exist.

Thirteen years ago, when Apple introduced its smartphone, even the most progressively imaginative among us failed to imagine that a pocket-sized digital tool would have the power to change the nature of our lives and create a boundary-less generation of professionals that could work from anywhere.

Big data, the internet of things, automation, video conferencing, smart technologies and collaborative platforms are, today, all part of landscaper’s tool kit.  

Here are three ways we’re using those tools to partner with commercial real estate professionals to drive continuous improvement.

Making outdoor space the new value-add.

Park-like settings, green spaces, shade tree allées and trails – the functionality of a facilities’ exterior landscaped footprint – are being re-configured to accommodate socialization, benefit health and safety, and create a new way of working and learning outside.

As schools move classrooms outdoors, restaurants expand patios, and health care promotes the therapeutic value of healing gardens, property and facility managers are also looking for opportunities to use outside space as an amenity that can contribute to the wellbeing of their workforce, as well as drive tenant retention.

Our landscape upgrade strategies deliver long term benefits in quality and flexibility, both in use and configuration, with smart technologies to enhance connectivity, and the revitalization of plant material to promote biodiversity and drought tolerance.

Optimizing pedestrian flow as the new outdoor amenity.

Pathways, border areas and buffer zones, plazas, walking corridors, sidewalks, bridge crossing, corners, lighting – landscaping is one of the best ways to control pedestrian flow and safety.  

From proper grading and drainage to hazard management, flow is more than social distancing. Having sufficiently wide, clear pedestrian paths that minimize risk and public space that’s risk free is a security priority. Especially in winter.

Prioritizing green tech as the new way forward.

Being ‘green’ gives property/facility owners and managers a number of ways to save on landscape costs due to tax breaks, incentives or others credits provided by utility companies or federal or state governments. 

And because landscaping is more about the environment than ever, building green tech into landscape’s infrastructure not only qualifies for LEED and green credits, but offer solutions that contribute significant savings to bottoms lines.

From corporate Class A to outdoor classrooms, increasingly sophisticated landscape technologies, biodegradable sanitation and smart sensors are changing the way properties become eco-friendly, energy-efficient and sustainable. These include, innovations in stormwater management, green roofs, water conservation programs, rain gardens and bioswales. 

ELM is not only leading improvements in commercial outdoor space, but building a better platform for service through enhanced communication, accelerated response and delivery, and aerial mapping for site improvements.

To learn more, contact ELM President, Bruce Moore Jr @ 203-316-5433.

Tina Zayas Joins ELM as Branch Administrator

We’re pleased to announce the recent addition of Tina Zayas to the staff at ELM. Tina will take on responsibilities as Administrator of our corporate HQ and branch office located in Stamford, CT.

Reporting to Branch Manager, Scott Distasio, Tina will be responsible for monitoring branch performance, tracking and implementing business practices and policies, and maintaining relationships with customers, clients, and community partners.

Tina is a certified project management professional and proven administrator, with experience running the offices of medical and dental practitioners, schools, and banks, and corporate sales and events.

A Stamford, CT native, Tina attended Norwalk Community College, where she pursued an associate degree in liberal arts and general studies.

With all the great places to work, why choose ELM? Tina says, the level of trust and fun, the level of pride the teams have in their jobs, and the opportunity to pull together to achieve something great together. “Any company that celebrates team success is a place I want to celebrate, too.”

Please join us in welcoming Tina to our success-driven team.

Environmental Planning & Design Professional Bobby Papotto Joins ELM

We are pleased to announce that Bobby Papotto, former owner of New Jersey-based landscape firm, Over The Fence Landscaping, joins our Landscape Enhancement Group as project manager. 

In this role, Bobby will partner with commercial real estate organizations to increase and sustain healthy asset value across property segments, and be a resource for improvements that ensure the continued vibrancy of the real estate landscape.

“ELM has a strong team in place, a growing set of enduring relationships and is committed to support our clients’ short and long-term growth objectives,” said Bruce Moore Jr. 

“I’ve always had a tremendous respect for ELM and appreciate what makes them different. I look forward to deepening ELM’s engagement with CRE sector organizations throughout Fairfield and New Haven Counties, and doing what I can to contribute to positive change and a more sustainable future,” said Bobby. 

Bobby earned a Bachelor of Science degree in Environmental Planning and Design from Rutgers University. He’s a die-hard lover of all things outdoors, pet- and eco-friendly, and when he’s not solving client problems, you’ll find him in the Connecticut countryside on long hikes with his dog.

For Landscaping to Add Real Value, Focus on Aesthetics, Functionality and Green.

It’s not just beautiful flowers, perfect turf and no weeds. If you want your landscape to significantly increase the value of your commercial property, focus on functionality and experience. In other words, the way the landscape systems and features work and the way your landscape makes people feel.

To calculate landscape’s value, consider the direct economic role it plays in enhancing image; the way it attracts tenants and investment, and can become an integral part of the property’s brand. More importantly, consider that as property owners and managers and industry players value green building, landscape has growing clout as a link between sustainability and marketability, and contributing to making our communities overall healthier places to live, work and play.

The landscape projects that tend to lead to stronger returns are those that strategically improve focal points, tenant amenities and update the landscape’s infrastructure to meet higher standards for operational and energy efficiency, climate resiliency, resource conservation and safety.

Our top six ROI impact list includes:

  • Create wow factors.  Add seasonal color, flowering perennials, foliage texture for curb appeal, and native and adaptive plants to save water and maintenance.
  • Dress it up. Prepare beds with fresh mulch, prune trees and shrubs, cull diseased and infested plants, power wash outdoor surfaces, eliminate weeds and unwanted plants.
  • Invest in technology. Upgrade irrigation infrastructure to offset water as the fastest growing utility expense. Invest in smart water technology to support and encourage conservation, and improved groundwater and stormwater filtration and management systems to support water quality.
  • Renovate hardscape, pathways, paved surfaces, terraces, decks, and outdoor built elements to repair winter wear and tear, improve safety and manage risk.
  • Add tenant amenities such as green roofs, LED lighting, outdoor television, dining areas, bocce ball, putting greens or jogging and bike paths.
  • Replace underperforming turf with drought tolerant native plants and meadow-style perennials to improve aesthetics; invest in tree cover, rain gardens and bioswales, and permeable surfaces to improve environmental health and water and air quality.

Commercial properties with well-engineered green systems reap energy savings, financial incentives (tax credits, rebates and stormwater/irrigation credits where applicable), reduced life-cycle and maintenance costs, reduced flood damage, and reduced water bills, while also creating reate measurable value for property owners and tenants both.

Eastern Land Management is a leader in sustainable landscape solutions, less toxic approaches to plant pest and disease management, and green infrastructure. 

ELM has been connecting the landscape of Greater New York Metro, and Fairfield and New Haven counties, Connecticut to what’s important to businesses for more than 40 years.

Contact Marc Angarano 203.316.5433 to learn more.

Thomas Tracy Joins ELM as Area Manager

It’s an exciting time at ELM as we continue to grow our platform of service excellence for commercial real estate professionals throughout greater New York Metro and Fairfield County, Connecticut. 

Assisting in this effort is our new Area Manager, Thomas C. (Tommy) Tracy, a twelve-year veteran of the commercial landscape industry. 

“Finding the right team players is key,” said ELM President, Bruce Moore Jr., “We’re always looking for high-energy people who can create and deliver memorable value. We know there’s a lot riding on customer experience and Tommy checks off all the boxes: he’s passionate about making meaningful contributions to our clients’ success, is aligned on core values, and brings complementary strengths that will support our people-first culture.” 

As ELM increases its range of services and capacity, customer advocacy remains its competitive advantage. With its goal to stay strong as it grows, remaining customer-centric will continue to underscore what makes ELM a great company to work with and a great company to work at.

A native of Naples, Florida and raised in Bedminster, New Jersey, Tommy attended Seton Hall Prep, Bernard’s High School, and New England College prior to graduating from Rutgers University’s premier Golf Course Turf Management program.  

To learn more about ELM’s 2020 exceptional service experience and why the firm is an Employer of Choice, contact President, Bruce Moore Jr., 203-316-5433.

Being good is not good enough. Here’s what we’re doing to be great.

We know that our clients, have a choice. So we don’t take the trust you place in us lightly. In fact, we consider our relationship with you the most important thing we care for, after we care for the health of your landscape and your bottom line. 

As we transition to a new year, however, we are focusing not just on how our new technical and operational innovations will solve your problems, but on making sure that ELM will be the one trusted and reputable partner you consistently turn to.

Here’s how we’re planning to make that happen:

  1. Serving people first – Creating a great place to work and a great company to do business with means putting people first. We know that not every organization has the luxury of forty-plus years of solid growth, so we consider our longevity to one of our most valuable assets. We believe that if we continue to take good care of, our employees, they’ll pay our legacy forward by taking good care of you.
  2. Being real – As much as we’re investing in artificial intelligence to make our work more effective, we promise not to forget that at the end of the day, authenticity, passion and emotional intelligence will always be a driver of trust.
  3. Doing more of what we’re good at – The point of having strengths is to use them. Being a positive organization, investing in our employees so they love their jobs, and empowering our ELM family to lead by example will continue to differentiate our teams’ commitment to you.
  4. Delivering exceptional service – There is nothing worse than feeling like your issues don’t matter. From our regular crews to our seasonal and emergency response teams, what matters to you, matters to us. We’ll go the extra mile, jump through hoops, and act with a sense of urgency. In other words, proactive, prompt and professional. 
  5. Powering up – Whether you know us well or we’ve just met, you know that new technologies are a game-changer, with innovations opening up real opportunities at the strategic level. We believe that having a future-oriented mindset will help us better align our services with your goals, and allow us to create ROI breakthroughs in results and response.
  6. Giving back – We believe that being a company of greater purpose puts us on the right track. From being better stewards of the landscaped environment to being better stewards of the communities we serve, putting our mission-driven philosophy into practice will always be the best way for us to reflect our core values, including quality, integrity, and upholding your trust.
  7. Raising our voice – In our industry, in our communities, in our professional associations, and on the boards and committees we sit on, ELM will continue to make its collective voice heard as advocates for continuous improvement and leadership – in social responsibility, technology, water conservation, operational safety, sustainable best practices, and winter risk management – to ensure that through our work as professional landscape and snow/ice managers, we make our clients’ world and the communities we serve happier and safer places to live, work and play.

To learn more about ELM’s 2020 service platform and ways ELM is striving to work smarter together, contact President, Bruce Moore Jr., 203-316-5433.