ELM Team Logs 55,000 Hours Incident Free

This year redefined expectations for the better. With return to work strategies, shifting mindsets, and attention to health and hygiene, ELM’s integrated health and safety system became mission critical.

“For as long as I can remember,” said Bruce Moore, Jr., ELM president, “we’ve focused on customers first. But Covid made us realize that if we don’t care of our team first, they won’t be as effective in running a smooth service operation or serving our customers. So, we’re doing all we can to protect our team, and their families, from risk of infection and contribute to flattening the curve in our region.”

Updated health and safety procedures at ELM’s facilities in Monroe and Stamford, Connecticut, include increased sanitation technologies, adequate PPE, hygiene and communications protocols, protective dividers between workstations and in truck cabs, and physical distancing to reduce risk of contagion.

This month, the team at ELM’s Monroe facility is celebrating a major milestone: 365 days incident free.  “That’s 55,000 hours, if we count seasonal crews,” said Branch Manager, Greg Gross. “In any year, it’s an impressive safety metric. In a year with as many disruptions as this one, it’s an achievement worthy of a special celebration,” he added.

So, what’s ELM’s secret to safety success?  “We empower our employees by bringing their ideas to the conversation.  They’re out there every day often under demanding circumstances and they know what’s needed to perform, how to determine and assess the best approaches and work practices, and how to keep their teams and their worksites safe,” said Greg.ELM promotes a proactive approach to safety through awareness, teamwork and training as a job requirement. 

To learn more about ELM’s culture of safety and performance, contact Bruce Moore Jr., at 203-316-5433, or bmoorejr@easternland.com

Mission Possible. How ELM’s Readiness Culture Drives Emergency Response

ELM’s readiness culture is forged in a habit of vigilance, a commitment to manage risk, and a mindset that allows us to communicate and respond quickly, accurately and effectively.

Building readiness into our mindset and processes sets the foundation for how we cover a range of measures. 

  1. Training – ELM’s trained teams are up-to-date in storm response, safety training and certification programs. Workplace drills, state-of-the technology tools, and field exercises keep our crews mindful and ready for the unexpected.
  2. Up-to-date Contact Information– Our emergency contact information is an essential element to our 24/7, whatever-it-takes culture. As a property or building and asset manager, you can reach us at all times, with our promise to be part of a robust interconnected team to solve problems together.
  3. Logistics – Our teams are trained and ready when circumstances require immediate deployment, be it a severe weather event or a storm of uncertainty.
  4. Documentation & Contingency– Our emergency preparedness process includes having updated plans in place, managed incident reports and updated compliance and safety response protocols. When your properties are impacted by the unexpected, knowing what to do, and how to do execute in a moment’s notice, are key.
  5. Briefing – We manage risk by running scenario drills and staying mindful about what ifs. Letting you know as soon as possible, working you’re your property management team, and staying on top of the issues is part of our commitment to your safety and the safety of the communities and the people we serve.

In today’s fast-changing world, a sense of urgency is our call to action: to lead change, to know what’s at stake, and to create and deliver solutions which are useful and flexible, and fulfill every client’s needs.  

This sense of urgency is the foundation of our readiness. Readiness to help where we can, to support our clients and communities whenever we can, and, above all, to support the people who need it most. Safely, responsibly, generously and proactively. 

Contact Bruce Moore Jr. at 203-316-5433 to learn more.

Bruce Moore Jr. to Lead ELM Safe Practices Task Force

ELM President Bruce Moore Jr. has identified the company’s pandemic response and safety plan as critical to mission success. 

As head of the ELM’s task force on safe practices, Bruce and his executive best practice team will be developing supplemental policies and procedures that address risk factors and reduce impacts of Covid-19 on co-workers, customers, and the communities ELM serves.

“Covid has made all of us think differently about work and life, and the relationships we have with our friends and clients, who are more often one and the same. Over the past few weeks, we’ve been doing what we do best: staying focused, pacing ourselves for the future, and remembering that by caring for ourselves as we care for others, we can all make a difference,” said Bruce.

ELM’s task force is currently implementing administrative and field controls, establishing enhanced equipment maintenance standards, and personal and professional safety standards for tasks performed at customer worksites.  

ELM requires and enforces all its essential field and virtual employees to comply with Covid-19 pandemic prevention mandates from the Department of Public Health and the CDC, and OSHA regulations for PPE. 

Under Bruce’s leadership, ELM will continue to refine the company’s safety and hygiene procedures to reduce risk of exposure, and will work with the States of Connecticut and New York to comply with the extension of essential services orders, while operating and performing ELM’s essential services. 

Information on ELM’s public health and safety protocols will be provided on a rolling basis, which will be updated as circumstances change.

Contact Bruce Moore Jr. at 203.316.5433 to learn more.

Essential Services Remain Open to Support Public Health & Safety.

The Coronavirus is changing the way we do business and daily developments affect us all.  Here’s what we know, what we’re doing and how we expect it to impact the business of business.

I.          The State of Connecticut’s “Stay Safe Stay Home Policy”

The States of Connecticut and New York, in line with Federal rulings issued March 20 and March 23, have deemed landscape services “essential and life sustaining” and eligible to continue operations during emergency or quarantine scenarios. 

This means two things. Our team can ensure that your property’s landscape health won’t suffer during the interim, and with ELM’s strict personal and public health protocols in place, there is reduced risk of exposure.

II.         Eastern Land Management’s “Protection of Public Health” Policy

ELM will continue to protect public health in performance of essential treatments to lawns, landscapes and green spaces to 1) reduce the transmission of deadly diseases through pests like mosquitoes, ticks, and fleas; 2) keep public and private pathways free from obstruction and potential hazards; 3) maintain green spaces to reduce crime; 4) proactively manage late season snow and ice; and 5) address storm damage, weather events, and flooding.

Because we are all in this together, we stand with you and your business to stop the rapid transmission of COVID-19, while performing essential functions necessary for the health, safety and well-being of our communities and families, and the great places we live, work and play.

Our administrative offices are closed but essential field operations are open with restrictions in place. Our Area Managers will be your direct point of contact to make sure you are getting the support you need and stay connected in a way that suits your circumstances best. 

We continue to closely monitor the impact of COVID-19 across our region and we will update you in the moment.

These are truly unprecedented times. Be well. Stay safe. And don’t hesitate to reach out.

Bruce T. Moore, Jr., President, Eastern Land Management

bmoorejr@easternland.com