Thomas Tracy Joins ELM as Area Manager

It’s an exciting time at ELM as we continue to grow our platform of service excellence for commercial real estate professionals throughout greater New York Metro and Fairfield County, Connecticut. 

Assisting in this effort is our new Area Manager, Thomas C. (Tommy) Tracy, a twelve-year veteran of the commercial landscape industry. 

“Finding the right team players is key,” said ELM President, Bruce Moore Jr., “We’re always looking for high-energy people who can create and deliver memorable value. We know there’s a lot riding on customer experience and Tommy checks off all the boxes: he’s passionate about making meaningful contributions to our clients’ success, is aligned on core values, and brings complementary strengths that will support our people-first culture.” 

As ELM increases its range of services and capacity, customer advocacy remains its competitive advantage. With its goal to stay strong as it grows, remaining customer-centric will continue to underscore what makes ELM a great company to work with and a great company to work at.

A native of Naples, Florida and raised in Bedminster, New Jersey, Tommy attended Seton Hall Prep, Bernard’s High School, and New England College prior to graduating from Rutgers University’s premier Golf Course Turf Management program.  

To learn more about ELM’s 2020 exceptional service experience and why the firm is an Employer of Choice, contact President, Bruce Moore Jr., 203-316-5433.

Being good is not good enough. Here’s what we’re doing to be great.

We know that our clients, have a choice. So we don’t take the trust you place in us lightly. In fact, we consider our relationship with you the most important thing we care for, after we care for the health of your landscape and your bottom line. 

As we transition to a new year, however, we are focusing not just on how our new technical and operational innovations will solve your problems, but on making sure that ELM will be the one trusted and reputable partner you consistently turn to.

Here’s how we’re planning to make that happen:

  1. Serving people first – Creating a great place to work and a great company to do business with means putting people first. We know that not every organization has the luxury of forty-plus years of solid growth, so we consider our longevity to one of our most valuable assets. We believe that if we continue to take good care of, our employees, they’ll pay our legacy forward by taking good care of you.
  2. Being real – As much as we’re investing in artificial intelligence to make our work more effective, we promise not to forget that at the end of the day, authenticity, passion and emotional intelligence will always be a driver of trust.
  3. Doing more of what we’re good at – The point of having strengths is to use them. Being a positive organization, investing in our employees so they love their jobs, and empowering our ELM family to lead by example will continue to differentiate our teams’ commitment to you.
  4. Delivering exceptional service – There is nothing worse than feeling like your issues don’t matter. From our regular crews to our seasonal and emergency response teams, what matters to you, matters to us. We’ll go the extra mile, jump through hoops, and act with a sense of urgency. In other words, proactive, prompt and professional. 
  5. Powering up – Whether you know us well or we’ve just met, you know that new technologies are a game-changer, with innovations opening up real opportunities at the strategic level. We believe that having a future-oriented mindset will help us better align our services with your goals, and allow us to create ROI breakthroughs in results and response.
  6. Giving back – We believe that being a company of greater purpose puts us on the right track. From being better stewards of the landscaped environment to being better stewards of the communities we serve, putting our mission-driven philosophy into practice will always be the best way for us to reflect our core values, including quality, integrity, and upholding your trust.
  7. Raising our voice – In our industry, in our communities, in our professional associations, and on the boards and committees we sit on, ELM will continue to make its collective voice heard as advocates for continuous improvement and leadership – in social responsibility, technology, water conservation, operational safety, sustainable best practices, and winter risk management – to ensure that through our work as professional landscape and snow/ice managers, we make our clients’ world and the communities we serve happier and safer places to live, work and play.

To learn more about ELM’s 2020 service platform and ways ELM is striving to work smarter together, contact President, Bruce Moore Jr., 203-316-5433.

What Makes ELM a Truly Great Place to Work?

We found that in the forty plus years of doing business, we wouldn’t be a leader in the green industry without having an great team of employees who do amazing things.

We believe that a culture of enthusiasm is contagious. When people are happy at work, it can spread through the entire company and into our relationships with our communities and our clients. 

ELM is always looking for great people, talented people, and folks who take real joy in their jobs. We celebrate employees at every level who create solutions to help our business succeed and a have a willingness to lead by example.

If you are keen on being part of a strong team-building experience, and enjoy making our communities and our clients’ businesses healthier, happier places to live, work and play, give us a call.  We’re always looking for people like you.

Our employees tell us that working at ELM is a win-win.  Listen to what they have to say… https://www.youtube.com/watch?v=AqhrLQ9kH6M

Bruce Moore Jr. is “Living for Landscaping”

Capping a first year of leadership success as ELM’s president, Bruce Moore Jr is “Living for Landscaping” in the August issue of Irrigation & Green Industry magazine. Learn how ELM’s strategy for offering exceptional service is winning customers and how everyone at ELM is empowered to drive growth.

https://igin.com/article-7564-Bruce-Moore-Jr-Living-for-landscaping.html?fbclid=IwAR23w5w3edDqzSmV8QC667MBf9K-5PXwQUZ4Xnch5ft2fUMpajme7Z_VkZk

ELM Launches Core Values as Workplace Culture and Performance Initiative

Workplace culture surrounds us every day. Culture is what we do together as a team, what we value and believe, and how we behave and interact with each other and with every one we meet.   

Among the many essentials of a high performing workplace, we believe that positivity benefits everyone. For us, a positive place to work is the best place to work.  It reduces stress, raises morale, increases productivity and gives everyone a giant sense that what we do, and who we do it for, matters.

We believe that it’s not enough to simply hang a sign on the wall.  As part of our business strategy, and because we are, at our core, relationship people in a relationship business, we believe that it’s crucial for everyone on our team to take pride in making our values actionable.  

That’s why we came together as a team to identify them. And why we are now promoting them to foster inclusivity, and to improve collaboration and accountability at every juncture and in every function.

Basically, our core values are the principles that guide what’s most important to us: to act and work with integrity, to deliver quality and excellence, to be honest and reliable, and accountable to the expectations of those we serve. These notes will set the tone for ELM moving forward and identify what we, as a team, care about the most.

There is a lot of research on the importance of happiness at work. And while we recognize that happiness is, at best, open to interpretation, we also recognize that having a friendly, trusting, respectful and motivating company culture are essential requisites for professional happiness.

If our new core values can create and ultimately measure that happiness, then creating a high performing and positive workplace will be more than the sum of the investment we’ve made in making ELM a Great Place to Work.

To learn more about ELM’s ongoing commitment to pay its values forward, contact company president Bruce Moore Jr. at 203-316-5433.

ELM in Action! Watch high performance being delivered.

Being organized and efficient is part of our journey to service excellence. No matter what size we grow to, or the scale of our customers’ needs, the one thing that guides us is the value we find in ways to drive greater efficiency and do more with less.

Watch behind the scenes as ELM gets a head start on our day’s work—with people and tools working together to provide seamless choreography, configure priorities, meet variations in demand and capacity—all the while putting the needs of its customers at the center of everything we do.

A culture of continuous improvement can make things easier for everyone. And while you may not see what goes on behind the scenes, you’ll know our team is forging ahead to increase your satisfaction every step of the way.

To learn more about what ELM is doing to create and add more value, contact company president, Bruce Moore Jr., 203-316-5433.

ELM in Action! video can be viewed here

ELM Announces New Green Campus in Monroe, Connecticut; Sustainability Team to Focus on Alternative Fuels, Eco-Friendly Best Practices, and Snow/Ice Management

STAMFORD, CT – Eastern Land Management, an environmentally-responsible commercial landscape and winter snow/ice services firm serving Fairfield County, Connecticut for more than 40 years, has opened a 6-acre, 20,000 sf campus in Monroe.

The expansion is part of ELM’s multi-year strategic investment to advance the company’s green footprint, integrate emerging technologies, and improve processes and practices to meet the stewardship needs of its clients throughout Fairfield County.

The campus will serve as a hub for its winter operations and will house ELM’s new zero-emission, all-electric fleet.  In addition, the site will include safe and sustainable salt storage, an eco-friendly brine-making facility, and a fleet of specialized vehicles and equipment for anti-icing pre-treatment, snow removal, and post-storm liquid applications during winter weather events.

“Last year, we committed to dramatically take our green game up a notch,” said Bruce Moore Jr, company president. “With a special focus on alternative fuels, and less harmful approaches, we hope to make ELM a leader in sustainability and value creation.”

The Monroe project team included: ELM CEO Bruce Moore, Sr., project lead; Claris Construction, building architect and general contractor; and Solli Engineering, land use consultant and owner’s representative. Construction began in 2017.

Company president Bruce Moore Jr. is currently leading the Monroe roll-out, with associate branch manager Greg Gross driving day-to-day operations.

The new office is located at 154 Enterprise Drive, Monroe, CT 06468. For more information contact Bruce Moore Jr. at 203-316-5433.

ELM Receives Top Honors from National Association of Landscape Professionals

Eastern Land Management was recognized with two 2018 Awards of Excellence from the National Association of Landscape Professionals for its work at Merritt7 Commercial Office Park, Norwalk CT, and Landmark Square, Stamford, CT.

The annual awards program, now in its 49th year, salutes landscape projects that exemplify the best in their category and address unique areas of expertise and proficiency.

 

“We accept these prestigious awards on behalf of our clients,” said ELM President Bruce Moore Jr. “Our team displays discipline and dedication to their work and this recognition underscores our commitment to continue delivering quality and best practices across our entire service portfolio.”

 

The awards will be presented at the national association’s annual Awards of Excellence ceremony at LANDSCAPES2018, the industry’s annual conference and expo in Louisville KY, October 18, 2018.

 

The landscape competition has grown to be one of the largest of its kind in the nation and reflects the rapidly evolving professionalism that the industry represents.

 

Photo:  Merritt7, the Charles O. Perry sculpture garden.

 

 

09-20-2018

 

 

 

 

 

5 Reasons Property & Facility Managers Find Increased Value with ELM

It’s a question every building manager and buyer of landscape services asks: “am I getting my money’s worth?”

We know that there are lots of reasons a customer might choose to partner with us, but what we’ve found in over 40 years doing what we do best, the reason is essentially this:  exceptional service, competitive pricing, and quality work.

All things being equal, most good landscape contractors do the same things.  Like us, they invest in the right tools, continuous training, and substantive programs to stay ahead of the curve on problems and solutions.  But here’s where we think we’re different and why we think this matters in a way that helps you and your property perform at its best.

The difference between good and great

Our goal to become a great company means that we are always moving forward.  We know greatness is not easily achieved but the process of becoming great is something everyone at ELM works at. Even better, every one of our team members can tell you how we define greatness and what they do to help drive it. To us, having fun as a team, helping people advance their careers, serving our communities, and volunteering for causes we believe in, makes us feel like we’re the luckiest company in the world. It’s this sense of gratitude that we bring to our relationships with every individual we are lucky enough to work with and for.

Dedicated and personal service

Going beyond is more than a tagline, it means that we understand your businesses, your strategic goals, and we work to help you get where you need to be.  We also know that you’re busy. This means we don’t waste a lot of time and money on unnecessary tasks. We respect what’s on your plate, and believe that great service requires a give AND take, not give or take.

A history of forward thinking, proactivity

As a privately-held, family-owned business, we are independent and nimble and believe that agility has kept us relevant in periods of uncertainty. Our ability to adapt and deliver value at all times is part of who we are. It is a mindset that helps us meet your needs in an ever-changing market and prepares us to stay out in front of trends in our own industry, as well.

Knowledge-based solutions

Our experience matters. We view our role as more than being just your service partner. As a curator of your most important asset, our smarter workflow will enable a better return on your investment, deliver better results, and we’ll always be on the lookout for opportunities to improve your outdoor environment as a healthier place to live, work and play.

Safety first risk management

Working with heavy equipment and seasonal weather patterns means that your landscape and grounds can suffer if risk management is not properly addressed. Optimizing safety, reducing liability, and managing risk is what our teams train for.  In fact, the health and well-being of our customers’ properties, their employees, tenants and guests, is our top priority.  We recognize that risk is an inherent component of all outdoor work, so we place a priority making sure safety is always first.  This includes having a highly-trained winter crew, experienced emergency, storm and blizzard responders, and on-call seasonal support.

Stamford, CT.-based Eastern Land Management offers a full range of commercial landscape, grounds and winter services to the northern market of New York City, Connecticut’s Fairfield County and New York’s Westchester County.

As part of ELM’s commitment to serve the growing needs of its Fairfield customers, as well as deliver unmatched asset value advantage for property and facility managers, and school and university campuses alike, ELM is scheduled to open a conveniently-located new service hub in Monroe, CT, in June, 2018.

To learn more about large scale landscape contracting or to just talk about a long-overdue upgrade, contact Bruce Moore, Jr., vice president of operations, 203-316-5433.

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Behind The Scenes: Keeping Your Site Safe.

A safe and incident-free winter experience relies on trained crews who work hard shifts and long nights. While property managers and tenants are sleeping, teams of accomplished snow and ice professionals are inspecting and clearing grounds, parking lots, curb areas, and walkways to make sure outside areas are hazard free and pedestrian-safe.

Winter jobs can be among the most tough. “During our recent ‘snowpocalyse’, ELM plow crews in powerful equipment worked two 16-hour shifts, from 4 in the morning to 10 at night to reduce client risk,” said Bruce Moore, Jr., operations vice president. “Ongoing training makes all the difference in the ability to deliver.”

To keep performance expectations high, ELM invests in SIMA (Snow & Ice Management Association)-accredited training programs for advanced snow management professionals.

“ELM is all about putting our reputation on the line for quality and safety, and every member of our team is working together towards a common goal,” said Bruce. “Currently we have three Advanced Snow Managers, a specialized fleet of more than 100 snow removal machines and equipment, weather forecasting technology, and at least 200 trained people who take pride in keeping more than 1 million square feet of commercial properties clear and accessible.  That’s the most impressive thing to me,” he added.

To learn more ELM’s winter services and emergency response strategies, go to: https://www.easternland.com/our-services/snow-services/

Or contact Bruce Moore @ 203.316.5433.

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