It’s a question every building manager and buyer of landscape services asks: “am I getting my money’s worth?”
We know that there are lots of reasons a customer might choose to partner with us, but what we’ve found in over 40 years doing what we do best, the reason is essentially this: exceptional service, competitive pricing, and quality work.
All things being equal, most good landscape contractors do the same things. Like us, they invest in the right tools, continuous training, and substantive programs to stay ahead of the curve on problems and solutions. But here’s where we think we’re different and why we think this matters in a way that helps you and your property perform at its best.
The difference between good and great
Our goal to become a great company means that we are always moving forward. We know greatness is not easily achieved but the process of becoming great is something everyone at ELM works at. Even better, every one of our team members can tell you how we define greatness and what they do to help drive it. To us, having fun as a team, helping people advance their careers, serving our communities, and volunteering for causes we believe in, makes us feel like we’re the luckiest company in the world. It’s this sense of gratitude that we bring to our relationships with every individual we are lucky enough to work with and for.
Dedicated and personal service
Going beyond is more than a tagline, it means that we understand your businesses, your strategic goals, and we work to help you get where you need to be. We also know that you’re busy. This means we don’t waste a lot of time and money on unnecessary tasks. We respect what’s on your plate, and believe that great service requires a give AND take, not give or take.
A history of forward thinking, proactivity
As a privately-held, family-owned business, we are independent and nimble and believe that agility has kept us relevant in periods of uncertainty. Our ability to adapt and deliver value at all times is part of who we are. It is a mindset that helps us meet your needs in an ever-changing market and prepares us to stay out in front of trends in our own industry, as well.
Knowledge-based solutions
Our experience matters. We view our role as more than being just your service partner. As a curator of your most important asset, our smarter workflow will enable a better return on your investment, deliver better results, and we’ll always be on the lookout for opportunities to improve your outdoor environment as a healthier place to live, work and play.
Safety first risk management
Working with heavy equipment and seasonal weather patterns means that your landscape and grounds can suffer if risk management is not properly addressed. Optimizing safety, reducing liability, and managing risk is what our teams train for. In fact, the health and well-being of our customers’ properties, their employees, tenants and guests, is our top priority. We recognize that risk is an inherent component of all outdoor work, so we place a priority making sure safety is always first. This includes having a highly-trained winter crew, experienced emergency, storm and blizzard responders, and on-call seasonal support.
Stamford, CT.-based Eastern Land Management offers a full range of commercial landscape, grounds and winter services to the northern market of New York City, Connecticut’s Fairfield County and New York’s Westchester County.
As part of ELM’s commitment to serve the growing needs of its Fairfield customers, as well as deliver unmatched asset value advantage for property and facility managers, and school and university campuses alike, ELM is scheduled to open a conveniently-located new service hub in Monroe, CT, in June, 2018.
To learn more about large scale landscape contracting or to just talk about a long-overdue upgrade, contact Bruce Moore, Jr., vice president of operations, 203-316-5433.