Eastern Land Management, an award-winning, full-service commercial landscape company located in Stamford, Connecticut, anchors its mission to one thing: trust. “No one is going to buy from a person they don’t trust” is ELM’s guiding principle.
Charles Andrianus, an ELM area manager since 2014, walks the trust talk and has become an expert in the number one rule of trust building: be yourself.
“Everybody has, at some time or another, had a bad experience by someone trying to sell them something,” says Charles. “I know our customers are impatient with spin and it’s important for me to show real integrity so our customers know I’ve got their best interests at heart.”
A Stamford native, Charles is a SUNY Maritime College and Texas A&M Maritime Academy-trained merchant marine, and student of marine transportation and logistics. He also holds a 3rd Mates License from the U.S. Coast Guard, which is helpful, he says, to keep the ship of good service sailing in the right direction.
“Charles’ background in complex problem solving makes him a natural troubleshooter,” said Bruce Moore, Jr., vice president, operations. “Coupled with his positive attitude and willingness to help, he can turn a regular customer experience into an amazing one.” Charles has been on a career trajectory and has sprinted from enhancement crew leader to landscape management field manager to area manager all within two years. In the fall of 2016, Charles obtained supervisory certification to engage in commercial use of pesticides from the State of Connecticut, a responsibility that comes with particular emphasis in health, safety and deployment.
In his free time, Charles cultivates a home garden that is abuzz with pollinators. He shares his love of exotic foliage, forage plants and annual color with ELM customers and offers them this one piece of advice: to appreciate their landscape as a vibrant ecosystem, with workhorse pollinators, food chain plants and soil microorganisms all playing a vital role in the health and importance of daily life.
“Charles’ contributions will help transform ELM for the future,” says Bruce Moore. “We’re pleased to have him on our team and welcome his ability to capitalize on emerging opportunities.”